Last updated February 02, 2022
What information do we collect?
Personal Information you disclose to us:
The personal information that we collect depends on the context of your interaction with us, the choices you make and the products and features you use. The collection of your personal information can be through a variety of ways, including but not limited to when you visit our website, place an order, subscribe to the newsletter, create a customer account, create a My Tree account, reply or complete a survey/form and interact with the services available on our website.
You can always refuse to provide us any of the requested personal information. However, this may prevent you from using some of our available services.
We automatically collect certain information when you visit, use or navigate our website (graycano.com). This information does not reveal your specific identity (name or contact information) but may include device and usage information, such as your IP address, browser, device characteristics, device name, operating system, referring URLs and access location. this information is primarily needed to maintain the security and operation of website, and for our internal analytics and reporting purposes.
Why do we need and how do we use the information you share with us?
- to improve your shopping experience;
- to improve and provide you with a good and personalized customer service;
- to provide you with personalized experiences and activities (for example the My Tree account);
- to improve our website and applications.
All of the collected information at graycano GmbH has the common goal of improving our services and offering you a great experience.
How we store and protect the collected information?
We keep your personal information safely stored and processed to protect against unauthorized access, saving and alteration. We handle your personal information as confidential and in compliance with the statutory data protection regulations.
Account information and newsletter
If you want at any time terminate, review or change the information in your Customer or My Tree account please contact us at firstname.lastname@example.org.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
You can unsubscribe from our newsletter at any time by contacting us at email@example.com.
Sharing your information
Generic information that we automatically collect (see paragraph “Non-personal Information” of this Policy) may be shared, such as non-personal demographic, technical and system information.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 Paragraph 1 GDPR, you have the right to object to processing based on Art. 6 Paragraph 1 f GDPR, as well as against processing for the purpose of direct mail.
Do we make updates to our policy?
We are here to help you have the best experience and to feel safe about sharing some of your personal information, so please feel free to contact us at any time with any questions or issues at firstname.lastname@example.org
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Your consent applies to the following domains: graycano.com
What are cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
|cookielawinfo-checkbox-analytics||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
How can I control the cookie preferences ?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
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